Image from https://www.mycustomer.com/experience/engagement/the-20-emotions-that-drive-or-destroy-value-in-customer-experience It seems like all I have been able to think about is this upcoming school year. I’m sure I’m not alone with millions of parents contemplating their children’s futures as we speak. It’s an exciting chapter, since my 5-year old will be attending kindergarten. He’s been going to a great daycare for […]
